We’re excited to welcome a new Fetch partner, Universal Body Shop.
Universal Body Shop is one of the best-reviewed auto collision ships in the Atlanta area and has been in business since 2010. Founded by Sergio Monzalvo, Universal offers a range of collision services, including paint and body repair.
Universal Body Shop often assists customers with arranging car rentals during the time that a customer’s vehicle will be out of service for repair.
Universal customers were often frustrated with having to drop their car off at Universal and travel to a different rental car location to pick up their car and then again arrange transportation between locations at drop off. Moreso, Universal also knew they were missing an opportunity to generate additional revenue by providing a rental-car service.
By partnering with Fetch, Universal Body Shop is able to offer its customers rental cars and trucks.
“By using Fetch’s software and platform, we’ve been able to operate our rental operation with only a few hours of time each week. The self-service technology lets our customers reserve the vehicles on their own schedules and lets our staff stay focused on our main collision business.”
“We’ve already been able to generate significant profit with Fetch, and we now want to grow our rental fleet to offer different size vehicles and price points to customers. Fetch makes operating our rental fleet so simple, and we’re very excited to continue growing this side of our business.” – Sergio Monzalvo, CEO of Universal Body Shop.
We’re thrilled to help Universal Body Shop’s team use Fetch’s self-service rental platform to add a rental component to their business, which is ultimately helping them provide a seamless experience for their customers.